The Latest Computer Scam

Recently in south/central Indiana, we have been receiving phone calls from a company claiming to be Windows Support.  They tell the person that answers the phone a few generic lines that sound real to gain their trust, such as: “We can see your computer at the address 109.12.68.blah blah blah, (because most people don’t know what this means), and we’ve noticed you have a virus/ corrupted system/ infection.” “We need you to get to your computer and type in this special address so that we can safely remove it.” Most of the time, the…

How to Backup Your Files

When I do house-calls, it seems like someone always asks me how to backup their computer. After a couple of questions, I find that most of the time, what they really want to know is how to save their documents and pictures in the event that something horrible happens to their computer. So let’s start with the basics. You need an external usb device. Some people refer to them as jump drives, flash drives, usb sticks, memory sticks, and a whole host of other names. What’s important is that you find something that has enough space, is removable, and doesn’t cost…

Changing the Windows Theme

Change the Windows Theme to Speed Up Your PCWith this basic tutorial, you can change the way your computer looks to speed it up a bit.  Some people notice dramatic changes, while others notice little.  It depends on your computer, but it's worth a shot if you think it's slow. In the video, we show you how to use Task Manager to check on your memory and other items.  It should be noted that there are other ways to check your memory, but by getting familiar with the task manager, you can readily check your system to see if it's being slow because of the limitation of the computer, or because of an outside source like a malicious program.